TagLine Here

Conditions of Use

Emporium Vitreum Policies

SHIPPING
Shipments are sent WEEKLY on Fridays. I must receive your order my midnight on Thursday to include it in that weeks shipping. Otherwise it wil be sent with the next weeks shipment. If your order is urgent - contact me and I will do what I can to get it to you sooner. 416-534-3913 Leave a message if I am not in.


PAYMENT AND SECURITY
We accept Credit Cards, PayPal, e-mail transfers and checks.

Credit Cards are processed through PayPal but you DO NOT NEED TO HAVE A PAYPAL ACCOUNT TO USE YOUR CREDIT CARD. Just enter your Credit Card and choose not to open a PayPal account.

If you would prefer to send an e-transfer or a cheque - please contact me personaly: catherine ATemporiumvitreumDOTca or 416-534-3913. Leave a message if I am not in.


AVAILABILITY

All items that are out of stock will be so marked when you get to checkout or not be visible on the website - so you will always know what you can get.

If there is something that you want that you don't see - contact me! I will tell you when it will be in stock, or get it for you as soon as I can. Just contact me catherineATemporiumvitreum.ca or call 416-534-3913. Leave a message if I am not in.

I generally order at least QUARTERLY from Thompson, more often from my copper supplier, who is Canadian

COLOUR SAMPLES

I offer free colour samples to orders over $150, but if you need a sample of a particular colour you can purchase it here. Please note that there is a limit of 5 samples per customer for orders under $150

You can also purchase a complete set of samples of every colour, but I need some advance notice. There are 169 colours - there are 2 tsps of each and the cost is around $155 depending on the exchange rate. I order this set specially from Thompson.

Please call with any questions or special requests - I will do my best to assist you!

416-534-3913
Leave a message if I am not in

Please understand that supplying Canadian enamelists is not a fulll time job. It is barely a part time one, so I might not be able to respond immediately to your requests. I will do my absolute best, but I do have other work to do to keep the wolf from the door (-; I hope you will understand that I am doing my best to build this business to full-time, so that I can serve you better, but I am not there yet. Your support and orders are VERY IMPORTANT to me and I thank you with all of my heart. If you know of enamelists in Canada - please refer them to my service! If you have any complaints, please let me know, and I will do my best to address them

website security

Back
Your IP Address is: 54.198.210.67
Copyright © 2017 Emporium Vitreum. Powered by Nlinksolution